Hello@vistamb.com Mon – Fri · Serving practices across the USA
Free billing audit for new practices

Your practice cares for patients. We make sure you get paid for it.

Vista Medical Billing is the back office for small and mid-sized practices: complete revenue cycle management, billing, coding, credentialing, and trained virtual assistants — working inside the EHR you already use.

  • Your EHR stays — we plug into it and do the rest
  • Eligibility checked before every visit, so claims don't bounce
  • Denials worked and AR chased every week — not at month-end
Vista Medical Billing specialists working claims and answering practice calls at their desks
10 steps
One managed revenue cycle — from credentialing and eligibility checks to the final posted payment.
8
Service lines under one roof — RCM, billing, coding, credentialing, eligibility, denials & AR, dental billing, virtual assistants
30+
Specialties served, from family practice and pediatrics to DME and home health
Any EHR
Epic, athenahealth, eClinicalWorks, Tebra, AdvancedMD and more — no migration, no downtime
HIPAA
Compliant workflows, signed BAAs, and role-based access to your patient data
What we do

Every part of your revenue cycle, handled

Take one service or hand us the whole cycle. Either way, you keep your EHR, your clearinghouse logins stay yours, and you see exactly what we did in weekly reports.

Complete Revenue Cycle Management

The full cycle under one accountable team — registration to final payment — with the reporting to prove it's working.

  • End-to-end claim lifecycle ownership
  • Weekly AR and denial reporting
  • Payer contract and fee-schedule checks

Medical Billing & Claims

Charge entry, claim scrubbing, and electronic submission done daily — so clean claims go out the door and money comes back faster.

  • Same-day charge entry
  • Scrubbed, first-pass clean claims
  • Payment posting & reconciliation

Medical Coding

Certified coders assign precise ICD-10, CPT, and HCPCS codes with the right modifiers — compliant coding that protects you in an audit and pays in full.

  • ICD-10, CPT & HCPCS accuracy
  • Modifier and LCD/NCD checks
  • Chart-to-code audits on request

Credentialing & Enrollment

We complete payer enrollment and credentialing for every provider on your roster — and track revalidations so nobody silently drops out of network.

  • CAQH, NPI & payer applications
  • Revalidation deadline tracking
  • New-provider onboarding

Eligibility & Benefits Verification

Verification of benefits before the visit — coverage, deductibles, and prior authorizations confirmed upfront, so rejections never start.

  • VOB 24–48 hours before appointments
  • Prior authorization handling
  • Patient cost estimates

Denial Management & AR Follow-Up

Denied and underpaid claims are corrected and appealed aggressively, and aging AR is worked bucket by bucket until old balances shrink.

  • Root-cause denial fixes, not resubmits
  • Appeals with payer documentation
  • 30/60/90+ AR worked every week

Dental Billing Services

Dental claims run on different rules than medical — CDT codes, ADA claim forms, annual maximums, and frequency limits. Our dental team works inside Dentrix, Eaglesoft, and Open Dental to verify benefits before treatment, submit clean claims, and chase dental denials and AR until they're paid.

  • CDT coding & ADA claim submission
  • Benefits checks — maximums, frequencies, waiting periods
  • Pre-authorizations & pre-determinations
  • Narratives & attachments (X-rays, perio charts)
  • PPO fee-schedule & write-off checks
  • Dental denial appeals & AR follow-up

Medical Virtual Assistants

Trained healthcare VAs who work your front desk from inside your systems — phones answered, schedules filled, inboxes cleared — at a fraction of an in-house hire.

  • Scheduling & appointment reminders
  • Insurance calls & referral coordination
  • Patient intake & records chasing
  • Scribing support & inbox triage
We work inside the system you already run
EpicathenahealtheClinicalWorksTebra (Kareo)AdvancedMDDrChronoNextGenPractice FusionSimplePracticeDentrixEaglesoftOpen Dental
How it works

One claim, followed through all ten steps

Most revenue leaks happen in the handoffs. We own the whole path a claim travels, so nothing is left sitting in a queue nobody watches.

01

Provider Enrollment & Credentialing

Payer enrollment and credentialing completed up front, so providers are approved and reimbursed without delays.

02

Registration & Insurance Verification

Eligibility, benefits, and authorizations verified before the visit to prevent rejections and payment surprises.

03

Accurate Medical Coding

Certified coders assign precise ICD-10, CPT, and HCPCS codes — compliant, and built to maximize legitimate reimbursement.

04

Charge Entry & Claim Scrubbing

Charges entered accurately and scrubbed against payer rules before submission, catching errors while they're free to fix.

05

Clean Claim Submission

Timely electronic submission to every payer, with confirmation tracked until each claim is accepted.

06

Payment Posting & Reconciliation

Payments, ERAs, and EOBs posted accurately, with underpayments and discrepancies flagged the same week.

07

Denial Management & Appeals

Denied claims corrected at the root cause and appealed with documentation — recovering revenue others write off.

08

Accounts Receivable Follow-Up

Dedicated AR specialists work every aging bucket consistently, shrinking days-in-AR and steadying cash flow.

09

Patient Billing & Support

Clear patient statements and a real person to call — better patient collections without burning goodwill.

10

Reporting & RCM Insight

Transparent weekly reporting on collections, denials, and AR — so you always know what your revenue cycle is doing.

A physician reviewing billing documents and patient accounts at her desk
Why practices switch

Built for small and mid-sized practices — not scaled-down enterprise software

  • Your systems stay yoursYou keep your EHR and clearinghouse. We log in, learn your workflows, and run the back office inside them — no migration project, no retraining your staff.
  • A named team, not a ticket queueThe same billers, coders, and AR specialists work your account every week. When you call, you reach someone who knows your payers and your problem claims by name.
  • Nothing ages in silenceDenials and 90+ day balances get worked every week, with a written status you can read in two minutes. If a claim is stuck, you'll know why — and what we're doing about it.
  • HIPAA discipline, in writingSigned BAA before we touch a single record, role-based access, and secure connections into your systems. Your patient data is handled like the liability it is.
Who we serve

Specialties we bill for every day

Billing rules change by specialty — modifier habits, payer quirks, authorization patterns. Our teams are organized around the specialties they know cold.

Family Practice
Internal Medicine
Pediatrics
Behavioral Health
Dental Practices
Dermatology
Chiropractic
Podiatry
Orthopedics
Urgent Care
Cardiology
Physical Therapy
Home Health
DME Suppliers
OB/GYN
Radiology

Don't see your specialty? We onboard new specialties regularly — if we can't bill it well, we'll tell you on the first call instead of learning on your claims.

Straight answers

Questions every practice asks us first

Billing and RCM are priced as a percentage of what we actually collect for you — if you don't get paid, neither do we. Credentialing and virtual assistants are flat-fee. Your exact rate comes out of the free audit, once we've seen your payer mix and claim volume; there are no setup fees and no per-claim surprises.

No. We work inside your existing systems — Epic, athenahealth, eClinicalWorks, Tebra, AdvancedMD, Dentrix and most others. Your staff keeps charting the way they chart today; we handle everything that happens after the encounter is closed.

Most practices are fully transitioned in 10–15 business days. We start with access and credential checks, run your claims in parallel with your current process for the first cycle, then cut over completely — no gap in submissions, no missed timely-filing deadlines.

We sign a Business Associate Agreement before any access, connect only through secure, audited channels, and limit every team member to the minimum access their role requires. Your data stays in your systems — we don't export patient records to ours.

We review your last 90 days of claims: denial rate and top denial reasons, days in AR, underpayment patterns, and credentialing gaps. You get a written report with the revenue we believe is recoverable — whether or not you hire us. It costs nothing and commits you to nothing.

Yes — small and mid-sized practices are exactly who we built Vista for. Solo providers and two-doctor offices feel a denied claim the same month it happens; you get the same named team, weekly reporting, and weekly AR follow-up as our larger clients.

Start here

Get your free billing audit

Tell us about your practice and we'll come back within one business day with next steps — and a straight read on what your last 90 days of claims say.

Talk to the team

Prefer email, or want to talk through a messy AR situation first? Reach out directly — you'll hear back from a person who works claims, not a sales script.

HoursMonday – Friday · US business hours
Serving practices in all 50 states
ComplianceHIPAA compliant · BAA signed before any system access
A practice owner reviewing reports with the Vista team

Request your free audit

No commitment. We reply within one business day.

Submitting opens your email app with the request pre-written to Hello@vistamb.com — nothing is sent until you press send, and your details go nowhere else.

Your audit request is ready to send

We've prepared an email with your details. If your email app didn't open, use the button below — or just write to us at Hello@vistamb.com.

Open the pre-written email